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How To Resolve QuickBooks Error 6123?

QuickBooks Error Tech Support number
Published by John Smith at August 24, 2018
Categories
  • QuickBooks Error Support
Tags
  • QuickBooks Error 6123
  • QuickBooks Error Code 6123

Are you confronting QuickBooks Error 6123, 0 while accessing the QuickBooks Company file? Well, the following post will guide you to resolve the error code by providing you instant and effective solutions to get rid of the same.

As we all know, QuickBooks is one of the famous accounting and financial software used by small and mid-sized businesses. The accounting software has become popular among its users because of having amazing features and functionalities. However, users get stuck into various error codes while accessing the software. QuickBooks error 6123 is one such error code that might be encountered while running the QuickBooks software.

There are basically two conditions in which the user gets stuck into QuickBooks error code 6123. You first require to identify your situation and then apply provided solutions accordingly. Let’s take a look at the introduction of the error code 6123.

What is QuickBooks Error 6123?

According to Intuit Disclousre, QuickBooks Error Code 6123 takes place when you are trying to launch the company file. Also, you may encounter the error while opening a file directly from the network, multi-user environment or restoring the backup. The following message will appear on your screen:

“Your Connection to the QB Company file has been lost”

QuickBooks error 6123,0 might be a difficult error to resolve. So you are recommended to disable the other security and antivirus program before applying the under-mentioned solutions.

Causes behind QuickBooks Error 6123 0

QuickBooks users might be experiencing QuickBooks error code 6123 at the time of restoring the QuickBooks Company File from opening the company file from the multi-network server or from the backup hard disk. The following are all the possible causes behind the error 6123. You must aware of all of them to troubleshoot the issue:

  1. Due to damaged QuickBooks data files or program files, you are experiencing QuickBooks error 6123 0.
  2. When you have selected block Web bugs filters in your McAfee antivirus.
  3. If the user is unable to connect with the server hosting the company file because of the firewall security.
  4. Because of the damaged Windows OS, QuickBooks Error 6123 is persisting.
  5. When you are using different versions of the QuickBooks database service.
  6. Due to the change in the system name on the system hosting the company file while hosting is turned on.

QuickBooks Error 6123, 0

Let’s check out solutions to deal with QuickBooks error 6123 0.

Solutions to get rid of QuickBooks Error 6123

Here is a list of solutions that can be applied in order to fix QuickBooks error 6123.0. You are advised to create a backup of the company file before troubleshooting the error.

When you are confronting QuickBooks error code 6123 at the time of restoring the file.

Solution 1: Make a New Window User

  1. First of all, you are required to open the Control Panel.
  2. After that, click on the Create New User under the User Icon.
  3. For the user type, you need to click on the Administrator.
  4. After that, log out of the existing QuickBooks account.
  5. Now, Restart the PC and login with the new user credentials.
  6. You have to save the company file to the Desktop.
  7. In the end, you can open QuickBooks and your company file.

Solution 2: Install QuickBooks again

  1. Firstly, you need to uninstall the existing QuickBooks from the Control Panel.
  2. You must have your Product and License Number.
  3. After that, download the QuickBooks version according to your business needs.
  4. Now, go to the official Website of Intuit and install QuickBooks.
  5. write down your product and license number.
  6. At last, you will be able to run the company file.

Solution 3: Install the QuickBooks Tool Hub

  1. First of all, you need to close QuickBooks accounting software.
  2. Now, download and install the QuickBooks tool hub file and save it on the Desktop.
  3. Launch the downloaded file named as QuickBooksToolHub.exe.
  4. Follow the on-screen instructions in order to install the terms and conditions.
  5. After the process of installation gets completed, double-tap on the icon on the Windows Desktop to launch the tool hub.

In case, you are unable to find the icon, then search in Windows for QuickBooks Tool Hub and choose the Program.

Solution 4: Access QuickFix my Program

  1. Go to the QuickBooks Tools Hub and choose Program Problems.
  2. Click on QuickFix my Program. It will take 2-3 minutes to detect the issue. In case, you have installed multiple versions of QuickBooks in the PC, then it can take a long time to find the issue.
  3. You need to wait for the process gets finished.
  4. After that, launch QuickBooks and check whether QuickBooks error 6123 0 has been fixed or not.

Solution 5: Retitle .ND file and the .TLG files

  1. Firstly, launch the folder where you have saved the company file.
  2. Click on the .ND file of your company.
  3. And then, you need to right-click on the company file and select the Rename option.
  4. Now, you are required to give new names to the .ND file and .TLG files by adding .OLD at the end of the company files.
  5. At last, you will be able to open the QuickBooks company file.

Solution 6: Run the QuickBooks File Doctor Tool

  1. First of all, you need to run the QuickBooks Tool Hub and select Company File Issues.
  2. Click on Run QuickBooks File Doctor.
  3. Once the file doctor tool gets opened, select the company file from the drop-down. If you are unable to see it, choose Browse to find your company file (.qbw).
  4. Click on Check your file and then select Continue.
  5. You need to enter your QuickBooks password and press Continue. The file doctor tool automatically starts repairing the company file. This procedure can take a while to resolve your issues.
  6. After the repairing process gets finished, Choose the company file from the list. And, click on Open QuickBooks.

If you can run the company file without facing any issues, that indicates all the issues have been fixed. Don’t forget to create a backup of the company file.

When you are confronting QuickBooks error code 6123 at the time of restoring the file.

Solution 1: Delete Special Characters from the Company File Name

Make sure that your company file should be less than 30 characters. Also, the company file name is not contain any spaces or special characters.

Solution 2: Restore the Company File

In case, you are restoring the company file from a backup (.qbb), then follow the steps written below to fix QuickBooks Error code 6123:

  1. First of all, move your company file to the local hard drive. You are advised to don’t run the file from an online storage folder or a removable drive.
  2. Now, you are required to follow the steps to restore the company file from a backup.

Note: If you are facing any issues while restoring a backup (.qbb) on a new PC, then apply the steps written below:

  1. launch the QuickBooks Desktop on the same PC that you have used to create the backup company file.
  2. Run the original company file. Make sure that you have launched the file not the backup.
  3. After that, create a portable copy (.qbw) of the company file.
  4. launch the QuickBooks Desktop on the new PC.
  5. In the end, you need to restore the company file using the portable copy (.qbm) instead of the backup.
In Conclusion

Finally, before troubleshooting QuickBooks Error 6123, you are advised to keep trying to open the QuickBooks company file. If for any cause, you are still unable to fix the error code after applying all the aforementioned solutions. Then, you should completely uninstall QuickBooks and reinstall it again. After that, check whether the issue has been fixed or not. If you are still facing the error code 6123, then get in touch with our team by dialing toll-free QuickBooks 24/7 Support Phone Number +1-855-365-6O12. Our team of experts will help you to fix every issue associated with QuickBooks.

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