How to Resolve QuickBooks Update Error 1328?

Published by John Smith at October 3, 2018

What causes QuickBooks Error 1328?

Error 1328 can occur due to the following factors -

There is some problem with downloading.
Program files are damaged or have become corrupted.
Some problem has occurred in the network.
Your computer is not working properly.
Installation files are incorrect.
Windows registry has invalid entries.
A computer is infected with a virus, trojan or malware.
The system did not shut down properly due to power failure.

QuickBooks Update Error 1328

Symptoms of QuickBooks Error 1328

Following symptoms can appear when QuickBooks update error 1328 occurs -

The user is unable to update QuickBooks.
User fails to install or uninstall QuickBooks.
Process of repairing QuickBooks cannot be accomplished.
QuickBooks freezes or gets crashed.
QuickBooks Error Code 1328 flashes on the computer screen along
with the error message.
Windows becomes slow or crashes frequently.
QuickBooks takes a lot of time to respond.

Also Read: Steps to Fix QuickBooks Error 3371 Status Code 11118

Solutions to Fix QuickBooks Error 1328

You can use the following solutions to fix QuickBooks Error 1328-

Solution 1 - Reinstall QB using Clean Install

Follow the steps given below –

First of all, verify whether a clean install is a better option for you than the basic reinstall. You should always first carry out basic reinstall, and if it does not work, do a clean install.
Note down product information including license number
Back up your QuickBooks company file.
Now, uninstall QuickBooks.
Download and run QuickBooks Clean Install Tool.
After that reinstall QuickBooks.
Now, check whether QuickBooks Update Error 1328 is appearing or not.

Solution 2 - Make use of QBInstall

Firstly, download QBInstall Tool and save it.
Close applications or programs that are opened.
Run the downloaded .exe file.
Press the start scan button on the QBInstall tool.
Restart system after the scan has finished.
You may be asked to register or activate QuickBooks again.
Update your Windows.
Restart PC and install QuickBooks again.

Solution 3 - Find and rename config.msi file

Go to the Start button on the left side of the screen and click it.
Now, choose to Explore.
Open C: drive.
Go to Tools and click on it.
Open Folder Options after that go to the tab named View.
Under this tab, select Hidden files and folders.
Choose the option Show hidden files and folders.
Select Apply and then click on the OK button.
To make protected OS files visible, in the View tab, remove the mark placed against Hiding protected OS files.
Select Apply and then click on the OK button.
Do a right-click on the config.msi file.
Choose Rename from the list that appears.
Type .old at the end of the name of the file and press Enter key.
After renaming has been completed, you have to again make hidden the protected OS files along with hidden files and folders.
Finally, check if you are getting QuickBooks Error 1328.

Solution 4 - Repair registry, remove malware and use SFC tool

Repair the Windows registry entries related to QuickBooks by using a registry repair tool.
Run the antimalware scan and make your computer free of malware.
Clean your PC by removing the junk files.
Uninstall outdated device drivers from your computer.
Use Windows Restore to undo changes made recently to your computer.
Now, uninstall and reinstall QuickBooks.
Make use of the System File Checker tool to repair system files.
Update your Windows to the latest release.

Solution 5 - Repair QuickBooks

Log in into your computer with an admin account.
Go to Start and open Control Panel.
Now, open Programs and Features.
Look for your QuickBooks in the list of programs and choose it.
Select uninstall/change.
Look for the option – Repair – and click on it in the QB installer.
After the repair process has completed, run QB so that the patch gets applied.
Now, check for QuickBooks Update Error 1328.

Conclusion:

By applying the above solutions, you should be able to fix QuickBooks Update Error 1328. But, if you are unable to apply any of the above-given solutions, or if QuickBooks Error 1328 does not get resolved, call us now at our QuickBooks Customer Service Number +1-855-365-6O12 (toll-free). Our QuickBooks experts are available round the clock to help you.