How to Fix QuickBooks Error 3371 Status Code 11118?

If you have recently run into a peculiar QuickBooks error, specifically, QuickBooks Error 3371 – “QuickBooks could not load license data. This may be caused by a missing or damaged file.” with a status code of 11118, you are not alone. This problem is prevalent amidst a lot of users who use QuickBooks for accounting purposes.

One of the following error messages is likely to be encountered by you, whenever you activate or open QuickBooks Desktop –

Could not initialize license properties. Error 3371: QuickBooks could not load the license data. Such an error may be caused due to missing or damaged files.
Could not initialize license properties. [Error Code 3371, Status Code -11118]: QuickBooks could not load the license data. This error may be caused due to missing or damaged files.
Could not initialize license properties. [Error Code 3371, Status Code -1]: QuickBooks could not load the license data. This type of error may be caused due to missing or damaged files.

Symptoms of QuickBooks Error 3371

The symptoms of QuickBooks Error 3371 Status Code 11118 are –

• QuickBooks user is not able to open his or her company file in QuickBooks.
• The user also may get notified for a mysterious HTML file.
• QuickBooks may crash on opening it.
• PC gets hanged.

In most cases, such errors take place while you are trying to prepare for a system restore, or shifting of your operating system file to an external hard drive or device.

This makes people believe in the fact that there is some kind of issue with the particular file that has been causing this error. This is why the file is aptly called “Entitlement” file that manages the phone-home registration process of QuickBooks. The file in question in case of this error is the “Entitlement DataStore.ecml” file.

When does QuickBooks Error 3371 occur?

• It is easy to understand that Intuit makes it necessary to have license information stored on your hard drive. You are likely to encounter QuickBooks Error 3371, if that information, file, or license data get corrupted, damaged or missing.
• This type of error can also take place at the time of the cloning process from C:/ drive to another new hard drive. In such a case, you need to delete your entitlement file. On top of all, you require to re-enter your license information to get this issue fixed.

Why QuickBooks Error 3371 occurs?

• When one uses an outdated Windows operating system or anti-virus program that quarantines some QuickBooks Desktop files.
• If any of the following components that are required by QuickBooks Desktop to access is damaged or missing:
  1. QBregistration.dat: QuickBooks Desktop installation file that has QuickBooks’ license information. The license information needs to be retrieved each time, the QuickBooks Desktop is made active. QuickBooks Desktop will not open if the file is damaged.
  2. MSXML component: This one is a Microsoft component that is required by QuickBooks Desktop. This component lets QuickBooks Desktop retrieve the information in the Qbregistration.dat file, authorizing QuickBooks to open.

• Right Networks and QuickBooks Enterprise with Web Connect users: You are also likely to experience this problem in the case, you open the file initially. It is important to save the file before importing QBO file.

QuickBooks Desktop installation may fail or get damaged if the installation process is not completed. Make sure that the Windows you are using is up to date.

What to do before starting Resolution steps to fix error 3371 status code 11118-

1. Firstly, make sure that you install the most recent update of Windows on your device.
2. Then, check if there is are corrupt Windows operating system files, in case you have received the message again.

Solutions to Resolve QuickBooks error 3371

Solution No. 1

You can try this step before applying other solutions to fix QuickBooks Error 3371 – Install the most recent updates for Windows on your device. QB installation may fail or get damaged if the QuickBooks user is using Windows that is not updated.

Solution No. 2

• Close QuickBooks.
• Close all running QuickBooks processes, if there are any –
• Type C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) in the Run window and click on the OK button.
  1. Open Task Manager.
  2. Go to the tab named Processes and find all QBW32.EXE instances.
  3. Select them and after that choose End Task.

• Delete EntitlementDataStore.ecml file.
• Open QuickBooks company file and register your application.

Important: In case, this solution has successfully fixed your problem, you are not required to try other solutions.

Solution No. 3

This solution involves troubleshooting of Microsoft .NET Framework, MSXML, and C++ problems by using the QB Install Diagnostic Tool.

• Download QBInstall Tool and save it on the desktop.
• Run the tool after closing all open applications or programs.
• Reboot PC.
• Check whether QuickBooks Error 3371 Status Code 11118 is appearing.

Solution No. 4

This solution involves the reinstallation of QuickBooks by using a clean install. If in case, you get the error message again after applying all the above solutions, check with an IT professional if there are corrupt Windows operating system files.

In the midst of the solutions, if you feel you are getting lost while dealing with QuickBooks Error 3371 Status Code 11118, or if after trying all the solutions, QuickBooks Error 3371 does not get fixed, then feel free to dial our QuickBooks Customer Care Number 1-888-502-0363. Accountant Squad is a leading QuickBooks support service provider and is well-acknowledged for troubleshooting all types of QuickBooks errors and issues. Our certified QuickBooks experts are available 24/7 to resolve any type of errors and issues with QuickBooks.