While working on QuickBooks Software, users may face QuickBooks won’t restore backup error. This error takes place when the user is unable to restore the backup. You may see one of the following messages when this error appears – Error: Failed, QuickBooks Restore Failed– This is an invalid format of a post QB 2007 backup file, or Error: Restore failed – Cannot remove log file. It may be the case that the name of the file gets displayed as *.qbw when you are trying to save the restored file.
A QuickBooks user can get this error when he or she is trying to restore QuickBooks backup under the following conditions –
Various solutions are available to fix QuickBooks restore failed or QuickBooks won’t restore backup error. You can apply any of the solutions given below. But it is recommended that for getting the best troubleshooting results, apply the below-given solutions in the same order as shown here.
Before you start applying the solutions given below, a QuickBooks user should check whether the file he wants to restore is an actual backup file or not. Backup file size should not be less than 6 MB. If in case, the file size is less than this, chances are good that the file in question is not a true backup file, and therefore, QB user is required to create a new backup file from the working file. File size can be checked by right-clicking on the file and then clicking Properties.
Your company file should not have any special characters in its file name. The special characters include – /, \,<,>, !,and $.Follow these steps –
When you restore a backup, do not overwrite an existing file. Follow these steps –
In this solution, you need to create a copy of the backup from a pen or network. After that, restore this backup where you can find it easily. You are also recommended to create a local copy of the backup so that the backup operation will not terminate in case of disrupted network.
First of all, you need to make sure that the company file is valid QBB format or not. If you are attempting to restore the backup on the file which is invalid QBB format, then there are chances of getting an error message “QuickBooks restore failed”.
You have to remember that backup can be restored to a QB’s newer version, but cannot be restored to an older version. Now, check for QuickBooks won’t restore backup error.
If in case, company file is damaged, you have to identify data damage and resolve it.
If QuickBooks won’t restore backup error is still not resolved, attempt restoring a different backup file copy.
Expectantly, you have got a clear understanding of “How to troubleshoot QuickBooks won’t restore backup”. The above-mentioned solutions will provide you the exact guidance to get rid of the same error. If you are unable to troubleshoot restore backup error, then you are suggested to get in touch with us at our QuickBooks Error Support Phone Number on 1-877-221-952O.