Set Up and Resolve Errors in QuickBooks Sync Manager

Published by John Smith at January 18, 2019

What is “Error: Sync Manager not set up”?

You will see this message if you haven’t properly set up your QuickBooks Sync Manager. Ways to rectify the issue:

Ensure that the application folder for the Sync Manager is one the correct directory.
Make sure that you have administrator access to your system.
Clear the Sync Manager settings from the Help menu.
Try to set up QuickBooks Sync Manager properly. We have explained how to do so below.

Steps to Set up QuickBooks Sync Manager

Make sure you have the following system specifications in order to run this on your system:

A version of QuickBooks after 2012.
The Single-user version of QuickBooks.
Administrator access.
You have your master company file open.
You have the latest updates installed for your version.

Once you’re done, make sure you connect your Payroll account with QuickBooks, using the sync manager tool.

Navigate to QuickBooks for Windows.
Click on Recommended: Sync ……
Select Continue.
Open the Product Information Window.
In your QuickBooks company file, click on the file.
Click on Select Intuit Sync Manager.
Sign in to it using your Intuit login credentials (ID and password).
Click on Select an existing company.
Next, you should message notification which says, Sync Complete!
Click on Continue.
Navigate to Connect your company page.
Click on Continue.
Select the appropriate business profile (this is the one which has the same Realm ID as you).
Find the appropriate accounts.
Click Finish.

Once you’ve done this, you should be able to export your payroll transactions using QuickBooks Sync Manager.

Resolving QuickBooks Sync Error: Loading from the path

This is a common error that could occur when you’re trying to install QuickBooks Sync Manager onto your system. This is easily fixed by renaming your Sync Manager folder.

Follow these steps:

Make sure to take note of the path mentioned in the error message.
Close all instances of the QuickBooks application.
Close the QuickBooks Sync Manager as well.
Now, navigate to the directory path that you noted down earlier.
You should see the SyncManager folder. Rename this to SyncManager.old.
Next, sign in to your QuickBooks company file using your login credentials.
Click on Sync Now.

Resolve QuickBooks Sync Manager Error Message: An Update is Available

Clear your company files from Sync Manager

Right-click on the Sync Manager icon in the Windows system tray on the bottom right of your screen.
Find the company and select it.
Click on Sync Enabled. You should be faced with a menu.
Select Disable.

Clear your sync settings

Select Help.
Click on Manage Data Sync.
Click Clear Sync Settings.
Select Yes.
Click Ok.

Remove Sync Manager from Company Preferences

Exit QuickBooks.
Exit your Sync Manager.
Rename your Sync Manager to SyncManager.OLD.
Use the Windows MSConfig Utility screen, and remove QuickBooks Sync Manager from the startup.

In case you feel the need for the guidance of certified QB expert, you are welcome to contact our QuickBooks Error Support Number 1-888-502-0363. It will connect you to a team of competent technicians to handle any QuickBooks related queries. They should be able to resolve any issues you have with QuickBooks Sync Manager Errors.