Generally, a critical update message appears on your QuickBooks program if it’s not the supported version from Intuit. If you store credit card information in QuickBooks Desktop and use Intuit online services like payroll, or online banking service with a sunset version of QuickBooks you will get the critical update as all QuickBooks online services to work with the latest version of QuickBooks.
If the following requirements are not met with QuickBooks.
To prevent any issues with these services the following instructions provide general troubleshooting information for fixing update errors in QuickBooks for Desktop.
Test your secure Internet connection by opening a Web browser and going to any website. If you cannot open the page, you will not be able to get updates from QuickBooks. Contact your Internet Service Provider (ISP) for support.
If you are able to open a Web site, start QuickBooks and continue with the below steps.
Click on Help > then Internet Connection Setup. Click on “use my computer’s Internet connection settings to establish a connection when this application accesses the Internet”, and then select Next >Under Advanced Connection Settings. Click on the restore from the “advanced” settings tab. And then click “OK” next click on “done”.
Tried to the disabled firewall and then update QuickBooks. Check the configuration of your Internet security and personal firewall software settings. QuickBooks port number 80 and 443 must be enabled in windows firewall, and access must be provided to the following files:
“AutoBackupExe.exe such as Dbmlsync.exe, DBManagerExe.exe, FileManagement.exe, FileMovementExe.exe, IntuitSyncManager.exe, QBCFMonitorService.exe, QBDBMgr.exe,QBDBMgrN.exe,QBGDSPlugin.exe,QBLaunch.exe, QBServerUtilityMgr.exe, QBW32.exe, QuickBooksMessaging.exe”
- Verify your windows update, check if you have the recent update from Microsoft.
- Tried to repair your QuickBooks and then update.
If you still getting the update message then clean installation needs to be performed.
If you would like a more detailed explanation or feel that you need professional assistance with the same, you are welcome to contact the QuickBooks Desktop Support Number 1-855-365-6O12. They should help you resolve any issues you face with the software.