How to Resolve QBWC1085 Error QuickBooks?

QBWC1085 error affects users of QuickBooks Enterprise Solutions. A user can face QuickBooks Web Connector error when he or she is opening QB Enterprise Solutions or during starting his or her computer.

One of the following error messages can appear on the user’s screen –

QBWC1085 – QuickBooks failed to write to the log file. QuickBooks will open without writing to the log file.

QBWC1085 – Log file has encountered a problem. QB Web Connector will continue without making use of the log file.

Web Connector is used by the QuickBooks accounting software for connecting to web-based programs. QuickBooks Web Connector is compatible with QB products that are supported by QB software development kit or QB POS software development kit. The list of compatible QB products includes –

• QuickBooks products available in the United States: QB Enterprise Solutions, QuickBooks Premier, QB Pro, Simple Start, QB Point of Sale, etc.
• QB versions are available in Canada such as QuickBooks Pro, QuickBooks Premier, and QuickBooks Enterprise.
• QuickBooks versions are available in the UK such as QuickBooks Pro and QB Accountant Edition.

If in case, a user has not connected his or her QuickBooks to any third-party applications or programs, he or she can go to the Startup menu and remove the Web Connector.

Also Read: How to Install, Setup & Use QuickBooks Web Connector?

What are the Causes of QBWC1085 Error?

A QB user encounters QWC error when the file named QWCLOG.TXT file becomes corrupted or inaccessible. This file is used by the Web Connector program. Other causes are –

• QuickBooks cannot write to the log file.
• Web Connector program is damaged or corrupted.
• QuickBooks Web Connector program is attempting to get data from a third-party application.
• QuickBooks Web Connector program is able to work properly when some components are damaged but functioning properly. You can disable or remove them during the startup, but do not connect them with QB. If in case, at this stage, you connect them with QB, a pop-up will appear on the screen.

What are the Symptoms of QBWC1085 Error?

Following symptoms can occur when error QBWC1085 occurs –

• On opening QuickBooks, the QBWC1085 error message appears on the screen.
• Web Connector program may not function properly.
• All functions of QuickBooks may not work.
• QuickBooks freeze for some time.
• Windows may stop responding when the error appears on the screen.

Solutions to Fix QuickBooks QBWC1085 Error

You can apply the following solutions to fix QuickBooks Web Connector error 1085 –

Solution 1

If in case, a user has not connected his or her QB to any third-party applications or programs, he or she can go to the Startup menu and follow these steps to remove the Web Connector.

• First of all, make use of Windows administrator account to log in.
• Go to the file explorer, put C:\ProgramData\ Microsoft\Windows\Start Menu\Programs\Startup and press the Enter key.
• Now, you have to delete QuickBooks Web Connector.
• After the QuickBooks Web Connector program has been fully deleted, you have to restart your PC.
• Finally, open QuickBooks and see if QB Web Connector error is appearing on the screen or not.

Solution 2

If in case, a QuickBooks user has connected the data file to an external or third-party program/application that makes use of the Web Connector program, then he or she would desire the Web Connector program to be present in the Startup menu. Under this condition, a user can fix QBWC1085 by renaming the QWCLOG.TXT file. Follow these steps –

• Firstly, get completely out of the QuickBooks and Web Connector program.
• Secondly, open C:\ProgramData\Intuit\QBWebConnector\log.
• Now, do a right-click on the file with the name QWCLOG.TXT.
• From the options that appear on right-clicking, choose the Rename option.
• Add OLD at the end of QWCLOG so that the name of the file becomes QWCLOGOLD.TXT.
• Now, again open the Web Connector program.
• Restart your system.
• After restarting your computer, open QuickBooks.
• Finally, you have to log in into the external or third-party application.

By applying the solutions described above, you should be able to fix QBWC1085 error. But, if in case, you find it difficult to apply any of the above-given solutions, or if QBWC1085 error does not get fixed, you can call us at our toll-free QuickBooks Error Tech Support 1-877-221-952O to get instant solution. Our technical experts are available round the clock to resolve any type of issue or error related to QuickBooks.