How To Fix QuickBooks Error 15222?

Nothing is perfect, and this quote applies to technology as well, as users can sometimes face errors while using QuickBooks. One of the most common errors is QuickBooks error 15222. B

QuickBooks error 15222 occurs when a user tries to download a Payroll or QuickBooks Desktop update. It is caused when antimalware or Antispyware finds QuickBooks update as a threat. But this error is not linked with antivirus software unless it is coupled with any antispyware.

Causes of QuickBooks Error 15222

• The IE function involved in registering digital signatures stops working.
• Non-working registered digital signatures. QuickBooks tries to find digital signatures in the downloaded files, and if it is not able to find it, QuickBooks 15222 error occurs.
• Issues related to internet connectivity such as slow internet or failure of internet connection.
• Incompatibility of the default browser, if internet explorer is not set as the default browser.
• Incompatibility of the system.
• Incorrect system configuration.

Symptoms of QuickBooks Error 15222

Following symptoms can occur when QuickBooks update error 15222 occurs -

• User is unable to download payroll updates.
• QB user fails to download QuickBooks updates.
• QuickBooks error 15222 is displayed on the screen.
• QuickBooks does not respond for a few seconds.
• A user finds it difficult to work on his or her computer as it becomes very slow.

Solutions to Resolve QuickBooks Error 15222

Below are some of the solutions that can be applied to fix the error 15222. You can follow these simple steps to enjoy hassle-free usage of this application.

Solution 1: Installation of Digital Signature Certificate

• To see your Digital Signature tab, first of all, close QuickBooks Desktop, Choose properties after right on QBW32.exe
• Select the Digital Signature tab by choosing Intuit Inc. in the list of signatures
• Select details and in the Digital Signature details select view certificate
• In the certificate window, click on the install certificate and then click on “next” button
• A “finish” pop up appears, click on it to finish the installation
• After going through this whole procedure, restart your system and open and download QuickBooks update again
• Check whether QuickBooks error 15222 is appearing.

You May Also Read: How to Fix QuickBooks Error 6144?

Solution 2: Software Update

If the user has antivirus software, antispyware or antimalware, then you have to update these programs so that the following exceptions can work -

• Processes - qbw32.exe and qbupdate.exe
• Domains - QuickBooks.com, Intuit.com, and Payroll.com

After updating the software, see if QuickBooks error 15222 is appearing or not.

Solution 3: Verify IE settings

1. Firstly, check if IE is the default browser, if not, make it.
2. Ensure the and time of your PC is correct -
   • Double-click time on the right bottom of the screen.
   • A window with the name - Date and Time Settings – will open up. Check if current date and time are correct if not, change them if required.
   • Choose the zone.
   • Take into consideration that you have to ensure that date and time in the er are correct if PC is on a network.
3. Now, check Cipher Strength -
   • Open https://www.intuit.com/.
   • On the menu bar, choose File and then properties.
   • Go to Connection and find the number written before bit encryption.
   • If cipher strength is less than 128 bits, it implies damaged IE, and therefore, the QB process may not work as it should.
4. Update IE Settings -
   • First of all, go to Tools.
   • Open Internet Options.
   • Go to the tab named General and choose Delete. Delete Temporary Internet files, but exclude cookies.
   • Go to the tab named Connections. Choose LAN settings.
   • Place a checkmark against Automatically Detect Settings.
   • If you do not use Proxy servers, ensure they are blank.
   • Click Ok and navigate to the named Advanced.
   • Place a checkmark against SSL 2.0 and SSL 3.0.
   • There should be no checkmark against Check for publisher’s certificate. If there is, remove it.
   • On the same Advanced tab, scroll down towards the bottom and make sure:
     1. There should be a checkmark against TLS 1.2. If not, put it.
     2. There should be no checkmarks against TLS 1.0 and TLS 1.1. If these are marked, you have to clear the checkboxes.

If you are unable to resolve QuickBooks error 15222 by applying the solutions mentioned above, you can opt help from toll-free QuickBooks Desktop customer support number 1-888-502-0363 (available 24×7).